GENERAL TERMS OF AGREEMENT
To qualify for wholesale purchases, you must be a valid retail business, and by agreeing to our terms and conditions, you certify that you are such. You are only authorized to sell through the retail store(s) that you have listed. Qualifying retailers receive a 50% wholesale discount from our MSRP.
Minimum of $250 for your initial order placed. There will be no order minimum on any future restock orders.
ORDERING AND PAYMENT INFORMATION
ORDER CHARGES: Your credit card is charged when you place an order. If an item you’ve ordered is out of stock, you’ll be issued a refund for that item. Though, we check all orders very carefully before shipping, we cannot be responsible for addresses that are entered incorrectly. Please review your order carefully before submitting.
ORDER CHANGES/CANCELLATIONS: | Please be sure to check it twice! Once an order is placed, we have 24hrs to attempt any adjustments to the order or cancel it during our working hours of Monday-Friday 9am-5pm, and Saturday-Sunday 10am-2pm. There are times we may be able to catch an order outside of the 24hrs so please reach out asap if you’d like to attempt an adjustment of any kind. Note, outside of our normal office hours we won’t be able to stop/change/cancel any orders. Orders may be canceled within 2 business days of order placement for in stock items.
SHIPPING & HANDLING
The retailer incurs all shipping costs. Mountains & Mermaids encourages retailer to ensure all packages with the carrier and will not be held responsible for any damages incurred during shipping. We use USPS Priority Mail, FedEx, or UPS Ground shipping or as requested by retailer based on cost affordability. You will need to provide your shipping account # for billing. Mountains & Mermaids will ship UPS Ground unless otherwise specified.
EXCHANGES AND RETURNS
All sales are final- with the exception of defective items or mis-shipped items,
we do not offer exchanges or returns of purchased wholesale products.
COPYRIGHT & INTELLECTUAL PROPERTY
All of the designs, products, and content within and any materials made available on the website are the sole property of Mountains & Mermaids. The website, designs, products, images and content within are protected by copyright and intellectual property law and may not be reproduced in any form without the express written consent of Mountains & Mermaids. You hereby agree not to reprint or copy (including electronic or digital scans) product designs without the advance, express written consent of Mountains & Mermaids.
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Mountains & Mermaids. Mountains & Mermaids does not collect or record any credit card details you may provide when purchasing products from the mmco-wholesale.com website.
BY SELECTING THE CHECKBOX, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND ACCEPT THE TERMS AND CONDITIONS DESCRIBED HEREIN.
MOUNTAINS & MERMAIDS, LLC RESERVES THE RIGHT TO ALTER OR MODIFY THIS AGREEMENT FOR ANY SUBSEQUENT ORDERS AT IT’S SOLE DISCRETION.